The Modern Secretary

Objectives

Participants will be able to:

• understand the changing role and growing importance of the secretarial function in the modern business environment
• understand how to support management in a more proactive manner
• organise themselves to carry out their duties accurately and efficiently
• solve typical office problems

Programme Outline

• The role and importance of the secretary in the modern business
• The manager/secretary partnership
• The secretary's responsibility for enhanced public relations
• The secretary's role in organizational communication
• Effective use of information systems in the secretarial function
• Better time management for greater efficiency

Who should attend?

Newly appointed secretaries who need guidance on how to assume their new responsibilities

More experienced secretaries who are looking to refresh and update their competencies

Duration

12 hours

Fees

MUR12,000/- per participant